Support

I have questions about Getting Started...¶

Do I need to create an account?
Yes, it's free and takes about 30 seconds. We only ask for an email address—no credit card required.

Can I try it before I pay?
Absolutely. Sandlot is free, always. It works for one-off, single-game rotations. Perfect for T-ball games, scrimmages, and practice games.

Does it work on my phone?
Yes! Fair Play Frankie is built mobile-first. It works on iPhones, Android phones, tablets, and computers.

Can I print a rotation instead of my phone? Yes! Fair Play Frankie includes clean, printable view of the rotation, perfect for a clipboard.

I have questions about using Fair Play Frankie...¶

How do I create my first lineup?
1. Sign up for an account 2. Enter your player names 3. Mark anyone absent 4. Tap "Generate rotation" 5. Print or pull it up on your phone at the game

What if a player shows up late?
Just open Fair Play Frankie on your phone and toggle them present. Changes happen in real-time.

What if I need to add or remove players?
You can edit your roster anytime, even during the game. The rotation adjusts automatically.

How does Fair Play Frankie ensure fairness?
Every player gets equal time at active positions. No one is stuck in right field all season. Our algorithm tracks total innings played at each position, rotation patterns to avoid repeating positions, and balance between infield, outfield, and bench time.

Can I print the lineup?
Yes. Fair Play Frankie creates clean, single-page printouts that work on any printer. Black and white is fine, no color required.

Can my assistant coaches access it?
Not yet, but we're working on it. For now, just print an extra copy or text them a screenshot.

Do I need to install an app?
Nope. Fair Play Frankie works in any web browser. No downloads, no app store, no updates to manage.

Does it work offline?
Not currently. You need an internet connection to access Fair Play Frankie.

Is my team data private?
Yes. We never share your roster information. Only you can see your team and rotations.

What if I find a bug?
Email us at support@fairplayfrankie.com. We usually respond within 24 hours. Thanks!

Didn't find your answer?¶

Email us at support@fairplayfrankie.com or use the contact form below.